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Oryx & Anchor
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Oryx & Anchor Privacy Policy

Oryx & Anchor operates a fleet of 88 yachts and boats departing from Dubai Marina and Dubai Harbour. This privacy policy explains how we collect and protect your personal information when you book a charter or communicate with our team through the WhatsApp button on private-yacht-charter-dubai.com.

Oryx & Anchor Privacy Policy

Information gathered during booking

When you message us to arrange a private charter across our fleet of 88 yachts and boats, we collect only the personal information required to schedule your trip. This includes your name, contact details, requested date, duration from 2 hours upwards, preferred departure point at Dubai Marina or Dubai Harbour, and any selected add-ons such as catering or water sports. Because all charter prices include VAT and no passport or ID is required to board, we do not request or store government identity numbers. You provide this data directly to us through our WhatsApp chat during operating hours between 9:00 and 23:00 GST.

Managing your data and getting in touch

You retain full control over the personal information you share with us. You have the right to request a copy of the communication records we hold regarding your booking, ask us to correct inaccuracies, or request the deletion of your chat history and contact details once your charter is complete. Because we do not publish telephone numbers, email addresses, or physical office locations, all privacy requests must be submitted directly to our team via the WhatsApp button on this site. We process all data enquiries during our daily working hours of 9:00 to 23:00 GST.

How your data handles your charter

We use your details strictly to manage your charter quote, process your 30 % date deposit, and coordinate your itinerary with the licensed captain and crew. Your contact details allow us to reply within 15 minutes during operating hours, send booking confirmations, or arrange alternative dates if bad weather prevents sailing. We also use your choices to prepare requested extras, including fishing tackle, sound systems, or car transfers. We do not create marketing profiles, send unsolicited newsletters, or use your personal information for secondary commercial purposes outside of managing your specific boat reservation.

Website tracking tools

Our website uses standard technical cookies and basic web analytics to monitor page performance and ensure the WhatsApp chat button functions correctly. These tools measure general site traffic, page loading speeds, and user navigation paths on private-yacht-charter-dubai.com without identifying you personally. We do not use intrusive cross-site tracking technologies or third-party advertising cookies to build behavioural profiles. You can disable cookies directly through your internet browser settings at any time, though this will not affect your ability to contact us via WhatsApp to book a vessel from our fleet.

32
yachts and boats in the fleet
15 min
typical reply
30 %
deposit to book

Clear answers before booking

Will my information be disclosed to outside companies?

We do not sell, rent, or share your personal details with external marketing agencies. Your information is accessed only by our team to organise your charter, including your licensed captain, crew, and third-party vendors supplying specific requested add-ons like catering or water sports.

What is the retention period for personal charter records?

We store your booking details and WhatsApp correspondence only for as long as necessary to complete your charter, manage payment records for the 30 % deposit, and maintain accounting compliance. You may ask us to delete your personal message history at any time after your trip.

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